NN
Nandipha N
1 reviews | Active since Feb 2015
03 Feb 2015, 08:28
Order number ***
I app**** for an ADSL line at my unit and two appointments for the installation were made by Telkom and were never fulfilled. I received a sms stating that the line has been installed at my residence and my landline number is *** and they will be billing me accordingly. I phoned the number, its allocated to someone else. The service Telkom provides is very poor, I did my application online and provided you with all the correct contact details. Please remove that number under my name because you won't see a cent from me.
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Replies (1)Telkom's replyOfficial
03 Feb 2015, 15:35Hello Andieyantolo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85511.
We apologise for any inconvenience caused.
Regards,
Moenieb Johaadien.
Telkom Social Media Team.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85511.
We apologise for any inconvenience caused.
Regards,
Moenieb Johaadien.
Telkom Social Media Team.
Telkom's reply03 Feb 2015, 15:35
Official
Hello Andieyantolo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85511.
We apologise for any inconvenience caused.
Regards,
Moenieb Johaadien.
Telkom Social Media Team.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85511.
We apologise for any inconvenience caused.
Regards,
Moenieb Johaadien.
Telkom Social Media Team.
