Order not finalize in promised time

<p>I ordered the February deal of the month on the 12 February 2017. I received a call from one of Telkom's consultants to verify whether I qualify for ordered deal or not. She told me that I qualify, and said that another consultant will call me to finalize the deal. I only received a call on the 02 March 2017. The consultant told me that February deal expired and proposed other deals to me. I told her that I'm not interested in any other deals because I ordered that mentioned deal of February in good time. She just told me that I putt a order in over the Internet expired and there's nothing that she can do about it. This is what I call very unprofessional and Very poor service from Telkom.</p> <p>I request the deal that I ordered. Kindly assist me in this regard</p> <p>Regards</p>