Order No: *** ***

Good day, <br> I have received terrible service and feedback from Telkom after taking me through hassle from pillar to post for them to install an ADSL line that I had in my previous address. I have received all the confirmation by sms, I have paid the installation fees required to me, I received a sms saying a technician is dispatched on the 18th of March to come install the line, by there was no technician to carry out the installation. <br> I contacted Telkom call center and they were useless and couldn't tell me why I wasn't contacted about the technician nor why the technician didn't show up.<br> I went to the Telkom outlet in Midrand (Boulders shopping center). They say they will have to request a new date for the technician to come. on the 29th March, I receive a sms saying my application has been cancelled due to infrastructure constraints. After I have received so many sms confirming that all was in order, Telkom is not able to provide me with an ADSL line???? Why accept the application, why ask me to pay for a service they can't provide? leaving work to go apply, make payment, and now I just have to relax? I need an urgent response and installation of my ADSL as app**** & paid for