Order Never placed false details provided.
<p>On 2017-04-11 I placed a call to the telkom sales department and app**** for the uncapped LTE i spent almost an hour on this call and was provided with the reference NTI ********** 1002, i was told it would be 5 to 10 working days for the delivery to take place. I called back 2017-04-26 to find out the process of my order and was informed that there was no history or anyy indication that i ever app**** for this contract. The agents told me that the reference number could be ****d by the call centre agent who took my call. Now i am sitting without any order and only lies from telkom, i am very uphappy about this. What kind oof business is telkom running where their sales agents lie and give out false order numbers.</p>
Good day Cassandra,
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Cassandra,
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
