RW
Ricky W

1 reviews | Active since Dec 2014

02 Jun 2017, 08:19

Order, Install cancelled twice

<p>On 22nd Mayt o ordered a Telkom 10 meg adsl line for install</p> <p> </p> <p>The centre captured all details and gave me refrence no: ********** -2017/05/22</p> <p> </p> <p>A week later when i followed up for install they said the oprder had been cancelled MO REASON GIVEN</p> <p> </p> <p>I then re ordered the same package ORDER NO: ********** 28 </p> <p>They booked it and sent a Technicican yesterday 1 June THE WRONG TECHNICIAN !!!</p> <p>The tech explained that OPENSERVE had sent the wrong guy that he works in a different area and he promised me that a new tech would come through today this morning </p> <p> </p> <p>No calls no technician and no ADSL line yet </p> <p>I run my business from home and i can see why clients are moving away from Telkom as it costs them more money to deal with Telkom than anything else</p>

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Replies (1)
Telkom
Telkom's reply02 Jun 2017, 11:51
Official

Good Day

Thank you for making contact with us,

Please send us your ID number, order number and contact information in a private message as we are unable to view it on the public platform

Our team will follow up and advise.
Please accept our apologies for the inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,