Order for telkom line!?

<p>Ive ordered a landline from telkom (order# ********** 15) a month ago and paid my deposit 3 weeks ago and since then ive been spending an hour on my cellphone everyday trying to get this order sorted!! I've been put through every department several times .. Ive spoken to many different supervisors who only give empty promises .. Isend my proof of payment to telkom .. to vivesh from sales, he did nothing about it .. send it to different agents from billing departments last week and this week .. apparenly waseema the supervisor is on the case to locate my deposit but without a success or even an update!!! how difficult can it be to order a landline??????? 3 weeks of phoning everyday and everyday things are back to point zero!! can a manager please call me and explain how difficult can this be?? you have proof of payment for almost 2 weeks why the order is not going through!???? I waited so long before I came here to complain .. I was patient and cooperative but I wasted so much money on my phone call and lots of energy trying to explain my story everyday to all your agents from all the departments!! I was this order sorted ASAP and I was a technician to be booked ASAP to come and install the line!!! PLEASE ASSIST!!!! </p>