1 reviews | Active since Apr 2017
Order for relocation of line
<p>Relocation request date: 23/03/2017</p> <p> </p> <p>Requested line relocation, technician comes out on the 13/04/2017 and says that there is no dialing tone. To date date no communication from telkom on the matter.</p> <p> </p> <p>Used telkom website to chat to a consultant, i was told to log a fualt via 10213 ... keep in my mind i do not have a line to call (Toll Free). The consultant then proceeds to tell me to call 10213 using my cellphone , when i rep**** "Cellphone bill will cost more than the telkom line rental, Id rather move for a cancelation of all services" My chat was abruptly ended. Unfortunately i have no evidence of the chat as telkom site kicks you out to the homepage when the consultant feels they are done with you.</p> <p> </p> <p>I still have no info n the ETA or status of my line relocation.</p> <p> </p> <p> </p>
Hi Yazied
The matter has not been escalated as i have not received any communication from telkom since your reply.
I have now paid for a Telkom line FOR 2 MONTHS which I do not have access to, I am also incuring charges from my internet SP due to the paused DSL package as I await the transfer to my new line.
The service and manner of communication by TELKOM is absolutely perthetic.
I HOPE TO HAVE MY ISSUE RESOLVED ASAP
Hi Yazied
The matter has not been escalated as i have not received any communication from telkom since your reply.
I have now paid for a Telkom line FOR 2 MONTHS which I do not have access to, I am also incuring charges from my internet SP due to the paused DSL package as I await the transfer to my new line.
The service and manner of communication by TELKOM is absolutely perthetic.
I HOPE TO HAVE MY ISSUE RESOLVED ASAP
