Order Delivery Delays

I ordered the Dell Inspiron 3543 15\ i5 laptop deal at Cresta Mall Telkom store on Saturday 26 March 2016. They were out of stock and Kingston took my order form and ID copy and promised to call me when they restock. Because I want two of them, on the same day I went on the Telkom website and made an order for another one. On completion of the online order the system said that a Telkom Agent would be in contact. <br> <br> I was hoping that at least one of the orders would be fulfilled within the week.<br> <br> I didn't get a reference no from Cresta mall or from the online order. When I checked with the Telkom Cresta Mall store this weekend the agent basically told me that these particular Dell Laptops have been out of stock for more than 3-months and there is no chance that I will get it. She suggested I choose another make and model. But none has the same specs.<br> <br> I followed up on twitter so see if anyone can escalate for me, but I have received no response to my Twitter Message.<br> <br> So Telkom - since you are still advertising the deal, my order remains valid and I am expecting delivery of 2 laptops imminently. If you cant restock the Dell 3543 please provide an alternative with similar specs. Soon."