Order Delay - No communication

<p>This is the second review I am drafting. I am tired of waiting for an order that one payed. The 24th of July was when the order was placed. Its now the 10th of August. Feedback i get when contacting Telkom is that, "I am escallating the matter sir to the relevant people, they will contact you regarding the query". But till this day, no one calls me to inform me why I am not getting my phone.</p> <p> </p> <p>When calling Telkom customer care (10213) today the consultant informs me that she has no idea why this is happening. I had to tell her that I need TimeFrame for delivery. She advised that by Monday 14th August i will receive my phone.</p> <p> </p> <p>The Telkom Hellopeter response team also asked for my ID number on my previous review but till this day no one has contacted me (very poor service). As a customer I am tired of hearing, "Sir, we apologies for the inconvinience" if nothing is done to improve the service delivery.</p>