DF
Denver F

1 reviews | Active since Jul 2018

23 Jul 2018, 13:27

Order delay

Absolutely pathetic service from telkom being waiting for an order to be processed since 12/07/2018 there is no escalation channel the has no clue whats happening with the order each consultant has a different story. If this is the of customer service you provide you definately going to loose tons of clients

0
Replies (1)
Telkom
Telkom's reply25 Jul 2018, 10:54
Official

Hi DenverF,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. Please advise if the query is related to fixed line or Mobile.

We do apologize for the inconvenience caused.

Interaction REF: AI***

Regards
Garreth

Best regards,