Order cancellation and installation delay

<p>Around then 10th of August i put in a request to move our lines to new business premises we were moving to. On the 25th of the month our lines were cancelled for the move and then the order for the moving and installation of new lines was cancelled. After talking to approximately 10 different consultant and being passed from department to department and each department blaming the next. they finally managed to create a new order for the lines to be reinstated so that the lines could be moved. After numerous calls to the call center to see what was happening with the order, only on the 5/6 september was it discovered that the order was incorrect and i had to redo the order again. The next day i called to see if an installation date had been set as this was urgent, as a business i cannot operate without phone lines and an adsl line, i was told that it was scheduled for the 7th of September. 7th of September rolls by and no one pitches for the installation. I phoned again today (8th September) to see what was happening, only to be told the installation date has been set for 4th October. That is ridiculous, again i cannot operate without these lines and am spending exorbitant amounts of money on airtime and 3g, all on mistakes form telkom.</p> <p>Ref# ********** 03A<br />Escalation ***</p>