1 reviews | Active since Apr 2017
Order
<p>I ordered an mi-fi router from telkom (February special).. everything was finalised on the 17th of March and money was debited on the 22nd from my account. But 3weeks down the line i haven't received my device. I've been calling and sending emails but no one seems to wanna help me. I'm utterly dissapointed with the service telkom has given me regarding this matter. </p>
HI palesa-bibo-dlamini
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
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keagan
Telkom Social Media Team
Best regards,
HI palesa-bibo-dlamini
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Good day
Kindly accept our sincere apologies for the delay kindly know that we have escalated your query to our sales team they will contact you during office hours.
Regards
Thokozani
Telkom Social Media Team
Best regards,
Good day
Kindly accept our sincere apologies for the delay kindly know that we have escalated your query to our sales team they will contact you during office hours.
Regards
Thokozani
Telkom Social Media Team
Best regards,
I haven't received even 1 call regarding this matter. It's been a month already waiting already. I was promised that it would take up to 7days. Please get Mbali Mlambo to call me cause I've been sending emails and she's not reponding to them. I'm tired of this.
I haven't received even 1 call regarding this matter. It's been a month already waiting already. I was promised that it would take up to 7days. Please get Mbali Mlambo to call me cause I've been sending emails and she's not reponding to them. I'm tired of this.