Operations are on stand still for over a month

Telkom is the most *********** service provider one could actually have an account with! My internet has been down since last year and there is no one allocated to repair the fault. The call center stuff have been lying to me every time I call that is just equivalent to *****! They are fruading the company money and that is why most companies fail and are indebted due to incompetence! I was advised last week Wednesday that there was a technician allocated and that the SLA is 6 days! None of that has been delivered!!! Operations have been down for the longest time and you can imagine the amount of money lost! Am actually considering to sue for lose of Income due to incompetence! Am even cancelleing the service and will change to the competitor! The reviews are better than this thing that’s called Telkom!!! I most definitely would not advise anyone to take any contract with Telkom! They have already sent me the bill for this month yet I even paid upfront! Why can’t they pick that up! Change management is required on a high level!!! Disappointed is an understatement !