EC
Elzanne C
1 reviews | Active since Apr 2015
22 Jan 2016, 17:05
Operating hours non-operational
We called the Telkom fibre customer service at 16:45. The robot voice then informed us that we have tried to reach them outside their operating hours stating that it is weekdays (including Fridays) until \five forty-five". How are we supposed to track the progress of our application when they don't work during their operating hours? """
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Telkom's replyOfficial
22 Jan 2016, 18:18Hello ecilliers90,
We apologise for any inconvenience caused. Our consultants will follow up on the order and advise. We have your details on record and will be in touch if further information is needed.
Your ***
Regards,
Moenieb.
Telkom Social Media Team.
We apologise for any inconvenience caused. Our consultants will follow up on the order and advise. We have your details on record and will be in touch if further information is needed.
Your ***
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply22 Jan 2016, 18:18
Official
Hello ecilliers90,
We apologise for any inconvenience caused. Our consultants will follow up on the order and advise. We have your details on record and will be in touch if further information is needed.
Your ***
Regards,
Moenieb.
Telkom Social Media Team.
We apologise for any inconvenience caused. Our consultants will follow up on the order and advise. We have your details on record and will be in touch if further information is needed.
Your ***
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,