WS
Werner S

1 reviews | Active since Jun 2016

06 Jun 2016, 13:49

Open Serve Holdoing Pool

<p>I ordered for our telephone line to be put in the open serve holding pool, however I have absolutely no idea if any one is working on this or not. </p> <p> </p> <p>I have been told to email *** and that I will be getting a job number.</p> <p> </p> <p>However I have not have any response, no reply, no job number, no nothing. </p> <p> </p> <p>I don't mind waiting for the line to be trasnfer to the holding pool, as long as I know it is being attended to...! </p>

0
Replies (2)
WS
Werner S's update06 Jun 2016, 13:51
Reviewer Update

the telephone line in question is ***

Telkom
Telkom's reply07 Jun 2016, 07:04
Official

Hi oceanviewhouse

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. May we please request the ID for the registered line owner and a preferred contact when possible. Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field.

Interaction REF: AI***

Regards
Keagan
Telkom Social Media Team

Best regards,