1 reviews | Active since Feb 2015
Only Telkom can be so useless
<p>Goo day,</p> <p> </p> <p>AMAZING!! I get a call on Friday 11/03/2017 from Telkom informing me that a technician will call at our premises during the weekend (of 14/03 to 15/03/2017). I deliberately requested the caller to give my cell phone number to the technician so that I would be sure to be there when he pitched up to repair our lines.</p> <p> </p> <p>Saturday 11/03 – No call from anyone. No technician showed up!!!!</p> <p>Sunday 12/03 – No call from anyone. No technician showed up!!!!</p> <p> </p> <p>BRILLAINT TELKOM!!!! STILL TOTALLY INEFFECTIVE, UNRESPONSIVE, USELESS, INADEQUATE,…</p> <p> </p> <p>SHOULD I CARRY ON??????</p> <p> </p> <p>FIX MY PROBLEM!!!!!!!!!!!!!</p> <p> </p> <p>Christian Giesen</p> <p>+27 82 ********** </p> **********
Hello chrisvmg007
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
Hello chrisvmg007
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
Good day Noleen,
I am SO NOT INTERESTED IN YOUR RESPONSE!!!!
Escalation measn ablsolutely zero for Telkom!!
I have now accumulated at least four excalation references:
Original fault ***
Escalation Ref:
936017 – 02/01/2017
957656 – 20/01/2017
949243 – 27/01/2017
13517 – 10/02/2017
You obviously do not understand the meaning of URGENT (as you claim) since it is now THREE MONTHS that we are without tel or DSL connection!!!
FIX MY PROBLEM!!!!!!!!!!!!!
Good day Noleen,
I am SO NOT INTERESTED IN YOUR RESPONSE!!!!
Escalation measn ablsolutely zero for Telkom!!
I have now accumulated at least four excalation references:
Original fault ***
Escalation Ref:
936017 – 02/01/2017
957656 – 20/01/2017
949243 – 27/01/2017
13517 – 10/02/2017
You obviously do not understand the meaning of URGENT (as you claim) since it is now THREE MONTHS that we are without tel or DSL connection!!!
FIX MY PROBLEM!!!!!!!!!!!!!
Hello chrisvmg007
The technicians are currently busy with the cut over.
ETA for service restoration is 2017/03/16.
Regards
Noleen
Telkom Social Media Team.
Hello chrisvmg007
The technicians are currently busy with the cut over.
ETA for service restoration is 2017/03/16.
Regards
Noleen
Telkom Social Media Team.
A Telkom technician pitched up at our premises. Despite the fact the I distinctly requested that any technician should phone me BEFORE!!! coming to our premises.
I asked him to come back between 16:30 and 17:00. He promptly informed me that he could not do that. I then requested him to come back on Saturday or Sunday when I am at home. Once again he told me that he was not willing to do this.
BRILLIANT TELKOM!!!!
ONCE AGAIN YOU HAVE TOTALLY *****ED UP!!!
I DEMAND THAT YOU SEND SOMEONE TO FIX MY THREE MONTH OLD PROBLEM!!!
MAKE SURE THAT THE TECHNICIAN CALLS ME BEFORE PITCHING UP AT OUR PEMISSES TO ENSURE THAT I AM PRESENT!!
A Telkom technician pitched up at our premises. Despite the fact the I distinctly requested that any technician should phone me BEFORE!!! coming to our premises.
I asked him to come back between 16:30 and 17:00. He promptly informed me that he could not do that. I then requested him to come back on Saturday or Sunday when I am at home. Once again he told me that he was not willing to do this.
BRILLIANT TELKOM!!!!
ONCE AGAIN YOU HAVE TOTALLY *****ED UP!!!
I DEMAND THAT YOU SEND SOMEONE TO FIX MY THREE MONTH OLD PROBLEM!!!
MAKE SURE THAT THE TECHNICIAN CALLS ME BEFORE PITCHING UP AT OUR PEMISSES TO ENSURE THAT I AM PRESENT!!