Only promises and excuses, no service.

Good morning.<br> This is probably the 5th time I have had to refer to Hello Peter to have my problems looked at. Telkom just does not give a damn. This includes the Social Media Team. They make promises and apologises all day long and then do nothing. Following suit of their Telkom counterparts. I have requested my Telkom ADSL line rental and ISP be disconnected in Jan 2015. I was notified to send copies of ID and what not. All this was done. The excuse was that this information was misplaced. OK fine, resend and still no reply. I cannot cancel the p%$# poor servise by phone because nobody aswers the ****** consumer help line. It seems like I have to pay for their incompetance. The servise cancellation was done in Jan 2015. Its April 2015 and I am still not rid of these people. Then I was sent a bill for arrear payments. What would it take to get rid of Telkom once and for all. Futhermore I will not pay for the three months as I have been using aonther service provider since beginning of Feb 2015. I stopped using Telkom at the end of Jan 2015. This is absolutely appauling service, so typically Telkom. It stinks.