MS
Mariuis S

1 reviews | Active since Jun 2016

17 Mar 2017, 14:26

Only 4meg ADSL in area but being invoiced for 10

<p>Good day Telkom, can you please explain why i pay for ADSL 10meg if i only have ADSL 4meg available.</p> <p>Can you please rectify this mistake and refund accordingly.</p>

0
Replies (1)
Telkom
Telkom's reply20 Mar 2017, 07:39
Official

Good day Mariuis,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team