Only 3 months with Telkom and so dissapointed

I opened a cell phone contract as well as a WIFI contract in December. Both under my name and instruction to have it on debit order.The debit order has only gone off for my cellphone number but no debit order for the WIFI? I called Telkom 6 times each time they put me through to someone else, they tell me Im at the wrong department... or their system doesnt let them check for Wifi accounts?<br> So I went in to Telkom to confirm why it was not set up on debit order? Bizarre as everything was opened up on the same day so how can my cell phone number be on debit order but the other accounts not?<br> I had to provide statements and then return to put it on debit order. I also paid for the outstanding amount on the same day.<br> Now they have disconnected the WIFI?? WHY?? when I paid the bill, it was suppose to be on debit order and now I have no service because the account was not set up correctly in the first place! I phoned in yesterday they tell me to email proof of payment to [Email Removed] i do that this morning then I get a reply I need to phone in? Seriously!! This is your error yet I have to waste all my time to sort it out and on top of that I get disconnected!