1 reviews | Active since Sept 2011
Online service do not work - moving
I completed the whole form online for moving my line on 4 May 2015 already, heard nothing from them. When you call 10210 and go through to the \moving line"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;814239;747804;13;5;0;0;0;0;5;NULL;NULL;NULL;15/05/12 10:49;15/05/12 8:53;Customer service response helpful ;8,11E+12;;***;After what was a very disappointing feedback from BMW Leo Haese yesterday. I went to Auto Bavaria in Midrand to get a print of the vehicle history and was advised that the car had had service but the manual recording was not completed on the service book. I then called BMW South Africa and was advised that the the motor plan suspension due to my 2600 km overdue for service could be lifted if the car has no damage as a result. I was advised that the car must be taken back for tests and is nothing is found wrong the car suspension will be lifted. On the service manual record I was advised to take the car back to Sandton Auto for that to be done. Thnks for the follow-up will wait for the response.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;660603;773590;36;2;0;0;0;0;2;NULL;NULL;NULL;15/05/12 10:42;15/05/12 8:55;Discusting with the treatment and service recieved;10MC5652;Michelle & Owner ;***;What an emotional experience with CLASSIC REMOVALS !! I'm shocked to think that companies would treat a paying customer with such disregard!! How in heavens name this company is still in existence I don't know!! I have such a long story and have tons of email going back and forth and yet no-one had the decency to revert and discuss the matter with me! It saddens me to think that the emails were addressed to the owner of the company and not even the owner felt the need to reply!! How sad is this? I lost everything I owned in the crash and to top that 2 pair of sneakers was ****** from a box and not even an apology or anything. AS NOTED THERE IS SO MANY COMPLAINTS ON HELLO PETER BUT NO REPLIES!! the only company that actually had the decency to respond and keep me up to date was G.K. Insurance Consultants & Risk Management Services c.c. Melvin really gave me the best service anyone could ask for!! which is what I should've received from Classic Removals. this will only be the start of my battle now.. im taking this matter public and im not going to stop there!! I wouldn't advise any company or person to use them.. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;849434;883390;37;2;0;0;0;0;2;NULL;NULL;NULL;15/05/12 10:28;15/05/12 8:55;No reply regarding paid account;***7;Tshediso;***;I was made aware that there was a unpaid account for a day of leave that I apparently took to much. After more than a year of not working for the Government department anymore, RRT Attorneys call to notify me that the Free state department of health handed me over to them because I did not settle an outstanding account. This all to my surprise as I was not made aware by the Dept of health as I would then immediately have settled the account in question. The first notice I received from the Dept of health was on the 9th March 2015 at which point I immediately settled the account and sent proof of payment to Tshepo Chakane State Accounting Clerk Bophelo House as requested by him. Yesterday I received a call from RRT Attorneys stating that I did not pay the mentioned account and that more interest was incurred. Today 12 May 2015 I sent Tshediso from RRT Attorneys and Tshepo Chakane from FS Dept of Health the proof of payment that I made on 9 March 2015 as they say that they did not receive it. Now RRT Attorneys pesters me and tells me that to avoid legal action I must pay the account and send them proof of payment immediately to avoid being blacklisted. I need proof of the settled acc ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;474271;23;1;2;0;1;0;0;2;NULL;NULL;NULL;15/05/12 10:42;15/05/12 8:57;Don't take householders Insurance, you not covered;15/031868;;***;I noticed a burst pipe in my en-suite bathroom going into the cupboard of my spare room, I put in a claim on 30 April 2015, the plumber messed me around for a week, I eventually got my own builder in, who does plumbing, building cupboards, etc. I got a quote from him within 24 hours. I have been told by Standard Bank Insurance that my builder can come and do the plumbing, replace one pipe as they will only pay R3000.00 for concealed pipes, then my builder must stop so they can get their builder in to do a quote and then they will consider if the mine can carry on or if they will use theirs. 12 days to tell me this, in the meantime I am digging in boxes for soap and toothpaste because I have removed everything out of the bathroom and cupboards in the spare room, not to mention the damp smell coming through my house.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;466834;770249;9;2;0;0;0;0;2;NULL;NULL;NULL;15/05/12 10:38;15/05/12 8:59;bad service ;AFF287444;Daniel Stonehouse;;I had an accident on the 15 april 2015. I submitted all required documentation to Claims department on 16 April. It took them 3 days to send assessor to come and assess the car. The guy who is suppose to be helping me with the claim Daniel Stonehouse had me going up and down the police station insisting that they must give the accident report. It has been 4 weeks already and they keep telling me ny claim is still with management for approval. Now they are saying they need confirmation that I am on full buy back excess and then they will get the panel beaters to start fixing car. I took the initiative called someome in policy department to send them confirmation cause it has been 3days already and they keep telling me they waiting for confirmation. Now.they failing to tell me qhen my car will be fixed. I am paying for car that I am not driving. <br> Very bad service and bad attitude .;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;325120;758620;10;5;0;0;0;0;5;NULL;NULL;NULL;15/05/12 10:55;15/05/12 8:59;Great Service;;edson;;What a great experience;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;849437;883391;8;2;0;0;0;0;2;NULL;NULL;NULL;15/02/27 10:34;15/05/12 9:00;Headstone Grave Incorrect Installation;BM Potgieter;Marko Malovanovic;***;I contacted Marko with regard to the installation of a headstone for my fathers grave. after numbers call I finally got a response and the artwork was done(July 2014)<br> <br> Then to get them to do the installation again took numerous calls and email again. Finally the installation was done September 2014. When the other headstones were installed we noticed that the stone was not in line with the others Feb 2015. The cement of the headstone is now so washed away that it could fall over.<br> <br> I have sent more emails, sms's photos and phoned Marko with almost no response April 2015. I have also offered to pay agian for the reinstallation. I was told that on the 5th of May the reinstallation would be done. When arriving at the cemetary to do a follow up on the 10th of May, nothing was done. I then phoned him while at the graveyard and he advised that he will do the corrections on 11 May 2015 and forward me photos of the correction.<br> <br> I followed up via call and 2 sms's on the 11th of May 2015 and had no response.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;396498;883392;13;2;0;0;0;0;2;NULL;NULL;NULL;15/05/12 10:45;15/05/12 9:00;Major Problems ;8,41E+12;Andy;***;On Friday afternoon I stopped at SA Motor Spares to by brakes, the guys working there was so friendly check what i needed and advise me on what needs to be done and how they can assist me. so on Saturday morning as discussed with Andy i went to have my rear brakes replaced. they offered me a cup of coffee while working on my car. when all was done i drove out the shop and pulled in across the road where i had my car washed. after the wash i hit the road home but there is a very funny noise coming from the front wheel to i pull over to find my front left wheel is falling out, so very slowly i drive back to Andy and his guys start check and start telling me the hub is a problem and and and, well when i got there i never had this problem. Andy was not at the shop at this time but he comes to find his guys busy with my wheel and the apologises and we leave when they done. this time i go home, pick up my kids and go shopping for mothers day... on our way back again i hear the sound we hear this morning when i got out the car one of the bolts holding the front wheel falls out and the wheel is but hanging on for dear life, i called Andy but he couldn't care. almost my family died.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;34512;883393;8;5;0;0;0;0;5;NULL;NULL;NULL;15/05/12 10:38;15/05/12 9:02;awesome service, pricing and delivery thereof;6,61E+12;Jaco, Geoffrey and Tony;***;This is a phenomenal company, the extra personal touch they give is awesome, they are not greedy and quote/cost a reasonable price plus ensure that everything done is of top quality. Everyday they check everything that their team has done. They sorted a damp problem out that I had inside a bedroom, repaired. maintained and painted roofs on all my dwellings, and then painted all my dwellings walls. Their preparation is thorough and no short cuts are taken. They work is tidy and every evening they clean and pack their tools away neatly, their teams are also respectable and friendly. These 3 gentlemen run a business with integrity, professionalism and quality. I would recommend to anyone requiring work at their residence, complex or business.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;837066;648;14;2;0;0;0;0;2;NULL;NULL;NULL;15/04/02 10:55;15/05/12 9:02;bad customer service;9,10E+12;head office/ store manager;***;I had an issue with clicks regarding my dryer, after weeks of fighting they decided they'll sent to to their head office for assessment. It's been a month and now the store is telling me it's lost and they don't get back to me. I always have to phone after them. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;154881;793962;16;2;0;1;0;0;2;NULL;NULL;NULL;15/05/12 10:57;15/05/12 9:02;Telkom mobile repairs;HP SM103412 TRJ001160;Telkom mobile repairs;***;Good day<br> <br> Proof of payment sent to HelloPeter Telkom. It will be appreciated if I can be notified when my device will be ready to collect the Bolders Telkom Direct.<br> Furthermore be informed I have not receive any updates/SMS when the phone was initially given for repairs hence the reports of frustration on social media .<br> Keep me in the loop with progress to avoid further reports as this this seems the only route to get feedback.<br> <br> <br> <br> From: HelloPeter Telkom <br> Sent: Wednesday, May 06, 2015 1:29 PM<br> To: Vinod Rambully (V)<br> Cc: CopySocia<br> Subject: HP SM103412 TRJ001160<br> <br> Good Day<br> <br> Thank you for taking our call yesterday and allowing us the opportunity to assist further.<br> <br> Kindly inform us if you have made the payment. If so, please send us the proof of payment so that we may further address this matter.<br> <br> Thanks<br> <br> Regards<br> Tebogo;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847875;871381;23;5;0;0;0;0;5;NULL;NULL;NULL;15/05/12 10:53;15/05/12 9:02;NEED A PI? USE THEM;6,81E+12;Naas Kritzinger;***;I was \conned\"" by SAP Detectives aka Shaun Cronning - Sequenti got me the information i requested"
Thank you for making contact with us.
One of the Technical Consultants in the escalations team will contact you to give you an update. Your social media reference number is SM110141.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for making contact with us.
One of the Technical Consultants in the escalations team will contact you to give you an update. Your social media reference number is SM110141.
Regards,
Joshua Mnisi
Telkom Social Media Team
