BM
Bandile M

1 reviews | Active since Aug 2015

29 Sept 2015, 15:37

Online Service

I ordered a phone online about a week ago, and I haven't received any feedback. When I call their customer care<br> they put you on hold for an hour without an help. Their service is digusting. I was pre-approved and they have also debited from my account and I haven't received my phone.

0
Replies (1)
Telkom
Telkom's reply29 Sept 2015, 17:43
Official
Hello Bubas,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM150482.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team