Online sales and fairy tales

<p>I app**** for the Telkom May deal of the month in May 2016. A 10" Huawei mediapad with 5G data for R169pm. Great offer ne? Not so much. </p> <p>Was approved, paid my first R169 and anxiously waited for my tablet to be delivered, only to recieve a 8" Huawei media pad instead. I called the online sales department as soon as I opened my parcel. Held on for 45+ min to get through, told a consultant I recieved the wrong tablet and was told no problem they will collect the 8" and bring me the 10" I was also told that this would take less than 5 working days. That was 7 weeks ago. </p> <p>In the past 7 weeks I have phoned about 15 times (each time holding for 45+min) and each time I get promised that this time they will collect the wrong tablet and provide me with the correct device, with no result.</p> <p>I have filled in forms and sent emails, I have asked nicely, I have begged, I have gotten cross, I have almost cried of frustration, but alas Telkom still does not give a cr*p. </p> <p>Last week, I have taken my final step in trying to get their response, by cancelling my debit order, but even still, no response, no 10" tablet. </p> <p>Seems like the only thing I am going to end up with, is</p> <p>a 8" tablet for the price of a 10" one,</p> <p>500mb of data pm ( instead of the advertised 5G by the way)</p> <p>and a bad credit record thanks to Telkoms absolute incompetence.</p> <p>I am beyond fed up. </p>