Online sales activation

I have taken out a contract with Telkom last month the Mobile Broadband 10Gig + 5Gig night data for R199/pm,but that is where it stops. They delivered my device 2DAYS late and a Week after that I'm Still waiting for them to activate my Service. Cant get through to anyone that can help me not even a Manager,call center agent just puts the phone in your ear down when you ask to speak to the manager.