1 reviews | Active since Apr 2011
Online Orders
What's the use of Telkom's online ordering if no one gets back to you? Even an email would suffice should they reject your order.<br> <br> I have tried ordering their SmartBroadband Wireless 10 GB package Online, entered all my detail and the site responded that an agent will contact me to confirm my order. Well that was a month ago. The call me back option also seems to be pointless regardless of how many times you use this function. (5+ times in my case)<br> <br> Going into the Clearwater store/s also is pointless. I tried getting a prepaid data sim from them to test the LTE signal at my home, only to wait 40 min to be told that they do not have stock.<br> <br> This begs the question, do I really want to sign a 2 year contract with them for something that might not work and impossible to get support for....
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM164755
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM164755
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
