Online order still not received

Item: Telkom
Rating: 2
Author: Gillian W

I app**** for Telkoms LTE deal online and was told that the device would be delivered within 5-7 days. There still has been no delivery and the number 10210 and 10230 gets no answer even after being on hold for 1 hour!!!<br> <br> They did however immediately take the money.<br> <br> Seeing as they commit to this delivery time, I intend to cancel as they have broken their contract terms.

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Replies (1)

Telkom's replyOfficial

02 Oct 2015, 16:58

Hello gillwolmarans,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM151888.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team

Telkom's reply02 Oct 2015, 16:58

Official