Online order not being completed

Item: Telkom
Rating: 2
Author: Jakobus E

I app**** online for the 5GB data contract and on 15 August everything was done on the phone when they called. They said in 5 to 7 working days the device would be deliverd. That did not happen. So I phoned them and was assured they will phone me back on when it will be delivered. That also did not happen.

Helpful (0)

Replies (2)

Telkom's replyOfficial

03 Sept 2016, 10:32

Hi Jakobus,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Mobile team.
Your reference number is AI***.
We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,

Telkom's reply03 Sept 2016, 10:32

Official

Hi Jakobus,

Best regards,

Jakobus E's updateReviewer Update

12 Sept 2016, 09:58

Still waiting...

Jakobus E's update12 Sept 2016, 09:58

Reviewer Update

Still waiting...