FM
Fefe M

1 reviews | Active since Sept 2014

06 Dec 2016, 09:50

Online Order......not

<p>I app**** online for a device contract, and it notified me that an Agent will contact me to finalise the order, waited 3 days much to nothing, then I decided to call the call centre, to this day I have been calling to no answer, literally on hold for over an over in most of the occasions without assistance, the least they could do is send an email or text to notify us of the status of the application approved or not,not just leave things to hang in the air, their 10213 call centre is useless and needs to be reviewed as checking online it seems its a common problem amongst the customers.</p>

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Replies (2)
FM
Fefe M's update07 Dec 2016, 11:33
Reviewer Update

Thank you for the response, will await feedback

FM
Fefe M's update10 Jan 2017, 12:05
Reviewer Update

Thank you for the assistance :-)