EJ
Evan J
1 reviews | Active since Jun 2016
27 Jun 2016, 10:06
ONLINE ORDER MISSING
<p>I ordered a landline to be installed on the 27th of May the operator took all my details and told me it would take 5-20 working days, so i waited the 20 days and i phoned today to see when Telkom would install the line and the operator tells me my order is not on the system its gone, so i gave my details AGAIN and now the operator tells me i have to wait 7-21 days because they messed up, its unacceptable ill be phoning you every single day until my line is installed. I will not wait any longer.</p>
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Telkom's replyOfficial
28 Jun 2016, 14:20HI evanj91
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We would like to assist. May we please request to provide the contact number and ID number for the registered owner when possible. Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field should you choose to e-mail.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply28 Jun 2016, 14:20
Official
HI evanj91
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We would like to assist. May we please request to provide the contact number and ID number for the registered owner when possible. Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field should you choose to e-mail.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,