Online Order Disaster

<p>On 22 May 2016 I app**** for a uncaped package for R599.00 per month. On 23 May 2016 Me Lungile Tshabalala contacted me to complete my application. I forwarded all the necessary documents on the same day. That was the last time I heard anything from her. On 28 May contacted the client service centre. She was not available. The person indicated that Me Shabalala wil phone mw on the monday 30 May 2016. She did not. On 01 and 06 June 2016 I send her an E Mail. Still no reply. Everything went quiet. To try and contact her threw the client centre is a no go. Wated more than 20 min on the line on both occasions. I had to end the calls. </p> <p>On 16 June 2016 I went to a Telkom outlet and it was considered that the seal I app**** for is only available on line. Can you please help.</p>