CN
Cobus N
1 reviews | Active since Aug 2011
07 Apr 2015, 10:06
Online fault reporting is a farce
With Telkom call centres now near impossible to contact, online fault reporting seems to be the only option. Alas, if your problem is Telkom Internet related, expect to get an automated reply stating that your line is synching and instructing you to turn your modem on and off. We are not all idiots, Telkom. And I am paying for a service that is running at less than 10% of what I am paying for.
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Telkom's replyOfficial
07 Apr 2015, 11:12Hello suboc,
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away.
We do apologize for any inconvenience caused, feedback will follow the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away.
We do apologize for any inconvenience caused, feedback will follow the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Telkom's reply07 Apr 2015, 11:12
Official
Hello suboc,
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away.
We do apologize for any inconvenience caused, feedback will follow the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away.
We do apologize for any inconvenience caused, feedback will follow the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team