ONLINE FAIL
I am really angry right now as I call Telkom to confirm my ONLINE CELLPHONE order that I had done on their website only to be told that I have to do the order application on the phone. THEN WHY HAVE AN ONLINE ORDER FEATURE IF YOU DON'T HAVE STAFF CAPABLE OF USING A COMPUTER TO CLICK ON ORDERS AND EMAIL THEM TO THE CORRECT DEPARTMENTS ???? <br> I am really getting sick of this kind of service.
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Telkom's replyOfficial
12 Oct 2015, 14:17Hello ICE86,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM155465
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM155465
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply12 Oct 2015, 14:17
Official
Hello ICE86,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM155465
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM155465
Regards
Luleka
Telkom Social Media Team
Best regards,