Online Contract

<p>On the 22nd of May 2017 I have app**** for an online contract for 20GB with a device and on the 29th of May 2017 I received an SMS stating that I have been approved for this package and that was it, nothing, nada. Not even a reference number so I can track it somehow.</p> <p> </p> <p>I have tried contacting the online sales at 10218 and 081 128 and I was on hold for 2 hours and then the call hangs up, no one is getting back to me regarding this contract and as I am sure that they will probably deduct the amount from my account even though the device is not even in my possession. I have tried the online chat support and they are just as useless that keeps directing me to the 10218 and when I ask for an e-mail address where I can maybe be in contact with someone that might help me, the question gets disregarded.</p> <p> </p> <p>I'm a first time Telkom customer and this is the most terrible service to date, and I have been through quite a few. And I myself work in retail.</p> <p> </p> <p>If there is in any way that this might land in the right way, I would appreciate it.</p> <p><br />Kind Regards,</p> <p>Wayne</p>