Online Cellphone Application

<p>I app**** online for a cellphone deal beginning of July 2017 eventually got a call past week from Telkom to complete an application form, even though when doing the application, you fill out all the information requested.</p> <p>None the less, was advs of my premium and when my cellphopne would be delivered,</p> <p>upon reaching the 5th day i called in to telkoms number provided by consultant 081 180 got through to the incorrect deaprtment, was trasnfered to im assuming online sales, was after giving all my information, was advised that they cant find my order, the consultant then advs she can redo the application, i said no as i had already been through this previously, i advised i will call back later.</p> <p>When i called lunch time i got through to the same department requested they trasnfer me to online sales adn was advised that they cannot trasnfer me and i should call back on another number 10 213, frustrated i hung up.</p> <p> </p> <p>As a prospective new client it is frustrating to not be able to get the proper service required by a service provider, to think that this is how the client journey starts is appauling.</p>