Online Applicatons for Telkom SmartHome products

About 2 months ago I app**** online for a Telkom SmartHome package however I am experiencing a complete lack of feedback and response from Telkom.<br> <br> No luck following up with the call center either. It takes for ever before an agent answers, no order numbers on the system etc.<br> <br> No further response on my earlier report (Telkom reference SM80988) either since the 15th of January!<br> <br> I honestly cannot understand why you still bother to advertise your products and services and then not respond to customer applications!<br> <br> Really bad service Telkom!