TD
Tshepiso D
1 reviews | Active since Oct 2015
12 Oct 2015, 09:13
Online applications and Call me back service
I have completed an online applications with all my personal details submitted and till today i have not recieved any feedback nor confirmations on either i have been approved or declined for one of their mobile deals they have to offer let alone recieved my \Call back"request available on website.<br> <br> I phoned the call center and had been advised i have to contact the mobile deals directly on *** or 10213 and the phone just rings for the past week without any answer TELKOM WHAT IS GOING ON !!!!!<br> <br> This is not the kind of service i would expect from such a well recognised company <br> Please provide some form of feedback with regards the status of my application"""
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Telkom's replyOfficial
12 Oct 2015, 09:48Hello Mr Dikobe,
Thank you for taking our call.
Be assured that we have escalated to sales team to make contact and provide you with the status of your application.
We do apologise for your experience.
Your social media ref: SM155368
Regards,
Boitumelo
Telkom Social Media Team
Thank you for taking our call.
Be assured that we have escalated to sales team to make contact and provide you with the status of your application.
We do apologise for your experience.
Your social media ref: SM155368
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply12 Oct 2015, 09:48
Official
Hello Mr Dikobe,
Thank you for taking our call.
Be assured that we have escalated to sales team to make contact and provide you with the status of your application.
We do apologise for your experience.
Your social media ref: SM155368
Regards,
Boitumelo
Telkom Social Media Team
Thank you for taking our call.
Be assured that we have escalated to sales team to make contact and provide you with the status of your application.
We do apologise for your experience.
Your social media ref: SM155368
Regards,
Boitumelo
Telkom Social Media Team