Online Application Decline application without giving details

<p>I app**** for the new contract for July R299/ 40gig a month ago. When I heard nothing from them I contacted them Tuesday 11th July to hear that they couldnt confirm my employment as I initially gave then a cell number. I work in a call centre environment. I thereafter contacted them once again on Monday 17th July to provide out call centre number with option to use to confirm employment. Nobody at any stage told me any information was mismatched, I now phone them on 21 July to confrim status of application and they tell me my information given is a mismatched. When I ask them what is mismatched they could not tell me what. I always provide correct information as I know everything can be confirmed with the credit bureau. If there is therefore a mismatch it could easily have been just and error either side but if I dont know what it is how can I try and rectify it. I requested the credit bureau's details to contact but am told it is private they cannot supply it. It is my repuation and credit history that is being affectd so I therefore as a consumer have the right to know what the problem is. My original application was online.</p>