Online Application ADSL Uncapped Deal

Good day,

Good day, I app**** online for an ADSL uncapped deal and after a few days I noticed that I've received no communication on my application so I decided to follow up and the agent told me there's no order number so I was advised to rather go to the branch and apply for my product there. So I went to the branch and got myself the uncapped wireless deal successfully. My problem now arises when I received a call from my complex about a telkom delivery which i'm not aware of, i'm suspecting it's the online deal but not sure. So I want to put it on record that i'm not interested in that order in case it has been processed because I can't be in a position where I now have to pay for two contracts which give me the same service. Please cancel the online application completely!!!

I've done the following as well: -Called the sales department to double make sure i'm not processed for the ADSL deal -Sent the above email to put it on record that I want the deal cancelled in case it has been approved without my notice

So i'm asking for telkom to investigate this case and find out what package was being delivered to my address because if it has to do with this ADSL deal, i'm not interested in the service anymore.