nG
nick G
1 reviews | Active since Feb 2012
08 Sept 2015, 12:55
Online account clear yet still claim i owe
I moved out of the country almost 3 years ago and cancelled my Telkom account. I then received another bill and paid it in Dec 2012 to get Telkom out of my hair.<br> <br> Since then I have heard nothing from telkom and live din bliss until today when I received a Notice PENDING LEGAL PROCEEDINGS ON HANDED OVER TELKOM ACCOUNT NO(***).<br> <br> I logged into my Telkom account online and it is still R1.28 in credit. Sent this htrough and all that Cathy Langa rep**** was that account is outstanding. How can it be outstanding if your website shows me as having a credit? This needs to be fixed urgently.<br> <br> Nicholas<br> <br>
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Replies (1)Telkom's replyOfficial
08 Sept 2015, 14:39Hello nickgohl,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM143642
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM143642
Regards
Luleka
Telkom Social Media Team
Telkom's reply08 Sept 2015, 14:39
Official
Hello nickgohl,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM143642
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM143642
Regards
Luleka
Telkom Social Media Team
