Ongoing Terrible Service and non delivery!

We opened a Internet contract with Telkom last yest and upgraded it to a 10mg like for R750 a month. We were overcharged firstly. We decided to move and called in to organise the transfer of our line (you get 2 free moves a year). No one was able to help us until a week after we moved, so the date was set for the 10th of April.<br> <br> Not only did no one show up, but we have been to mutiple stores (Fourways Crossing being the main store) and have called contact centres and been on hold for hours and I have even emailed the so called problem elevation section from the website.<br> <br> We have not heard back from one single person and it has been over a month. We are still being billed but we will not pay a cent for services we have not even reveived.<br> <br> It seems like telkom is very willing to help when they getting a new customer but the service to existing customers is non existent.<br> <br> I would advise going with amother service provider as you will not get any service from telkom. If this issue is not resolved shortly we are going to cancel and move to Afrihost.