Ongoing SIM Activation Issue!

Ongoing SIM Activation Issue!

I’ve had the worst experience with Telkom. I lost my SIM card and visited two different branches to get an eSIM. Neither branch could activate it. I then requested a physical SIM card – and three weeks later, it’s still not active.

I’ve been in and out of the store countless times, only to be told to “wait until the next day” – every single time. Nothing has changed. Meanwhile, they continue to debit me monthly for a number I cannot use.

It’s now been almost three months since this ordeal began and I’ve received no real help or resolution… still waiting on feedback till today!

This is completely unacceptable. I need my number active!