MV
Marika V
1 reviews | Active since May 2018
11 Jun 2018, 17:21
Ongoing problem
I am stil struggling with Telkom and my account. When you phone them they are having a "technical issue"... I've signed a contract for R 149 per month. I am paying R 400+ for my R 149 contract. Some or other 'add on' on my account. I did not sign for a "add on". How difficult is it to change it to the R149 contact per month. I've struggled a month with the same story but it is still ongoing. Do I need to go to the Newspapers? Maybe I must cancel the contract?
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
23 Jun 2018, 09:02
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply23 Jun 2018, 09:02
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,