Ongoing Intermittent Service for over 4 months

We have had ongoing intermittent issues with our internet service from Telkom since August. We have logged numerous calls some of which are simply closed with no action having been taken. Over this period 4 engineers have come out to investigate and then tell us the problem is resolved then they close the call and the problem persists. On 4 November I escalated the latest call which had been logged and was told a supervisor would come back to me the same day. When I called today 16 Nov to follow up I hear they closed the call on 5 November and NO action was taken whatsoever.<br> <br> In all this time I am playing my full costs for a service we don't have most of the time. <br> <br> when I called today to follow up the woman in the call centre hung up on me.<br> <br> I have had enough