ONGOING HARASSMENT & NO ASSISTANCE

I cancelled my Telkom account on 30April 2018!! Telkom continue to harass me despite having received confirmation that the account was cancelled. One MAY NOT cancel at a branch and must do this online. Here is the receipt of cancelation I received and the request was that I do not reply. • TIN***:***9 • ***: ***0 • ***:***8 How do I resolve this? No-one can assist telephonically. Now I am receiving SMSs addressed to a name that is not mine saying that I owe Telkom money and will be summoned. Can someone PLEASE let me know how to resolve this. It's been 2 YEARS.