RM
Russell M
1 reviews | Active since Jun 2012
02 Aug 2018, 12:42
Ongoing billing for 8 months after service cancellation
My landline was ported by Telkom on 29 January 2018, based on completed fixed line Consumer Contract and Services Cancellation Request forms (which Telkom acknowledged receipt of via e-mail) yet despite numerous phone calls to 10210, and e-mails, I am still being billed. Each time I have phoned or sent an e-mail I have received Case numbers from Telkom i.e. ********** 1, ********** 9, ********** 4, ********** 62, ********** 44, ********** 4, ********** 7, ********** 7, ********** 5 and ********** 07 are all for the same problem and are all still outstanding.
Helpful (0)
Replies (2)0
Replies (2)RM
Russell M's updateReviewer Update
08 Aug 2018, 08:23Still no feedback and a further amount of R450 was deducted from my bank account by Telkom today
RM
Russell M's update08 Aug 2018, 08:23
Reviewer Update
Still no feedback and a further amount of R450 was deducted from my bank account by Telkom today
RM
Russell M's updateReviewer Update
07 Sept 2018, 14:54Another month has gone by and another R450 deducted from my bank account (which I have had reversed as per the last 8 months). Stop giving me reference numbers and attend to the problem which Telkom acknowledged in January 2018
RM
Russell M's update07 Sept 2018, 14:54
Reviewer Update
Another month has gone by and another R450 deducted from my bank account (which I have had reversed as per the last 8 months). Stop giving me reference numbers and attend to the problem which Telkom acknowledged in January 2018