ONE YEAR LATER, CONTRACT STILL NOT CANCELLED

I cancelled my Saver 1 contract [ ***] on the 9th of April 2014 - I since forgot about it, as in my mind it was submitted for cancellation, I didn't notice it, as I have several other TM contacts on my bill. Only to realise it's still not cancelled!!<br> <br> Originally when I cancelled, I received a email confirmation from [Email Removed] - but the cancellation was never processed. Fast forward one year, and upon realising I'm still paying for a service I don't even own the SIM card to, I called Telkom Mobile, and spoke to a lady [celemp at telkom dot co za]. She was kind enough to type an email to the back office - now I'm waiting again. I have recorded the conversation, which I emailed to her and retainme as proof. Utterly poor service.<br> <br> Please can Telkom Mobile/8ta reimburse me for the last 12 months, as well as the then-R300 which was never transferred to another 8ta prepaid number as per the signed cancellation form.<br>