AM
Anthony M
1 reviews | Active since Oct 2010
15 Apr 2015, 12:05
One word for your service, Telkom Mobile.
You don't answer when I call 180 from my cell. You don't answer when I call 081180 from a landline. You don't respond to CHAT requests. Your \pay your bill online"solution os probably the most cumbersome solution in the world. HOW CAN I PAY MY TELKOM MOBILE BILL??? Your service is still one of the shodiest on SA. You make me sick! How can I pay my damn mobile account?"""
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Telkom's replyOfficial
15 Apr 2015, 18:19Hello millar,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM103867.
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM103867.
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply15 Apr 2015, 18:19
Official
Hello millar,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM103867.
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM103867.
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team