One week to fix my line another week to get the right number

<p>You are literally the worst company in the whole of Africa.</p> <p> </p> <p>I had a fault on my line because of cable theft. The line was replaced and my line was up and working again on Thursday last week. Except that I had the wrong number. There are crossed lines somewhere. I spoke to a rep online who said they'd updated the fault to include the crossed lines problem. Then on Saturday the fault was marked as resolved after my number had changed 5 times.</p> <p> </p> <p>I reported the fault again on Saturday.</p> <p> </p> <p>My number changed again. Still the wrong one.</p> <p> </p> <p>I got a call on my cellphone yesterday from a rep who said they created a new fault. I then got a call on my landline from what sounded like a Telkom employee. I said, "Hello? Hello, can you hear me?" at which point the line crackled and went dead completely. It's completely dead again.</p> <p> </p> <p>I just want my f***ing line up and working and the correct number again. The number we've had for 22 years.</p> <p> </p> <p>I literally don't understand why it takes a week to fix my line being down and then I have to wait another week to get my correct number back. Why couldn't you just do it correctly the first time? I'm losing business here.</p> <p> </p> <p>It would be nice if an actual human being could contact me or come around and see what's wrong with my line. Just a frikken human being instead of an automated SMS system or some generic rep (Like you who is reading this) replying with "Sorry for the inconvenience". Sorry doesn't explain why it takes a week to get my number back and why every interaction I have with your company is a nightmare.</p> <p> </p> <p>I don't want to hear "sorry" anymore. I just want my line fixed properly, you *********** *****s.</p>