1 reviews | Active since May 2016

10 May 2016, 06:39

One order at a time shocking!!!

<p>So according to telkom i can only apply for one order at a time , so i cant do a line upgrade and a line transfer.</p> <p>If i had known this before would have been great. however now i am in a **** situation i cant do a line transfer till my line upgrade is complete which takes 7 to 14 working days then a line transfer is 7 to 21 working days. I am moving at end of the month now there is a possibility i have to go with out internet for nearly a month if there no technician to do the move.</p> <p> </p> <p>How can a business operate like this why are we only allowed one order at a time. I have been using telkom for nearly 10 years and feel i need to look for other options at this stage.</p> <p> </p> <p>****ed off customer</p> <p> </p>

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Replies (1)
Telkom
Telkom's reply11 May 2016, 06:48
Official

Good day nicholas-patrick-drennen

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,