One month on and counting - useless

I have been waiting for more than a month to get an ADSL line activated and new router installed. It is a very simple job as I have an existing line<br> <br> However, after a long battle to get a technician out for the installation (from 2 months to 17 working days), they somehow managed to not pitch up as expected. They did not even bother to phone me on my mobile, and said that my property was unattended. This was a lie as my 8 month pregnant wife was at our home all day.<br> <br> I am fed up with Telkom and how badly they treat customers. You always have to wait ages for these guys and get no service at all. My case was escalated on Friday, and yet I am still waiting wondering what is going on.<br> <br> Here is good advice, don't even think of becoming a customer of Telkom. Save yourself the misery and find someone else, as they will be better. <br> <br> I bet you one month from now, I will still be waiting for them to do the job. They are bad for SA and hamstring business. Period!<br>