one month no service but money is debited

<p>i took this contract out 05 september, it is already 29 september, I am waiting for the sim swap, i spoke to Nadia, michelle, lilian, lerato, sandile and nothing has been resolved till now, This is the worst company i have ever dealt with.. i called 081180 Telkom, they say that there is an order that is blocking my account, i need to contact mobile talk, i call mobile talk, they say i must cal,l TELKOM.. *** must i do.. i want a call from a manager to tell me what needs to be done, they got till 12pm, or else they must come pick up the product today and i refuse to pay a cent on this..</p> <p> </p> <p>reference number at telkom is : 196414</p>